Lead the development and delivery of Sparta Systems most important release in the process of Digital Transformation.
Software Engineering Lead offering expertise in Digital Transformation, planning, development, and managing of complex software applications to enhance operational efficiencies with an emphasis on Salesforce development. Possess a deep understanding of compliance management, document management, training management systems, CRM processes, service and sales cloud functions, and Salesforce AppExchange application deployment. Leverage familiarity with Java/J2EE, JSP, JQuery, HTML, XML, JavaScript, and other leading technology to design and develop dynamic web content. Adept at interfacing with cross-functional team members, key decision-makers, customers, and end-users to fulfill project deliverables, with the ability to communicate complex technical concepts in easily understandable terms. Dedicated to continuous professional development with an advanced degree in Engineering Master's degree in Information Technology Management, and multiple Salesforce certifications.
Industry Expertise:
Information Technology, Pharmaceuticals / Life Science, Medical Devices, Healthcare
Qualification
Salesforce Technical Architect
Hired, onboarded, developed six new Scrum teams to deliver first-class software engineering products.
Instrumental in driving new product engineering to transform Sparta Systems from a life sciences quality management software startup acquisition to an enterprise-level service provider of innovative technology solutions with more than 100 enterprise customers.
Salesforce Data Architecture and Management Designer – 21406979
Salesforce Sharing and Visibility Designer – 21470550
EDUCATION AND EXPERIENCE
Professional Experience
Technical Architect
AssaAbloy
(
New Haven, CT
)
2020 - Present
Leading Digital Transformation Architecture.
Technical Lead/Software Engineering Manager, R&D
Sparta Systems, Inc.
(
Hamilton, New Jersey
)
2016 - 2020
• Managed the end to end delivery of a Salesforce.com projects which involve planning, assessment, design,
developing, integrating, testing and deploying to customer instances.
• Create project plans with detailed task distribution and execute projects using Agile as well as Waterfall
methodologies to ensure the project is delivered on time and beyond customer expectations.
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels,
including those external to the organization and provided regular status reports to executive leadership.
• Managed successful startup of software development activities at an offshore location.
• Proficiency in the decision and issue Management, Software risk management, Software Engineering
management, and Software Engineering process.
Sr. Salesforce Application Engineer, Product Development
HCA Health Care
(
Nashville, TN
)
2015 - 2016
• Worked in tandem with multiple project managers to gather short and long-term operational requirements to more
effectively customize and utilize the full functionality of the Salesforce.com CRM solution.
• Led the optimization of the HCA community’s user interface across 1,500 hospital locations to improve patient
interactions and overall service delivery.
• Accountable for defining data migrating requirements and analyzing data migrated from legacy systems into
Salesforce.com.
• Installed and configured the Team Foundation Server within multi-platform environments.
Salesforce Application Engineer, Product Development
Allscripts Healthcare
(
Raleigh, NC
)
2014 - 2015
• Created a Database Health Scorecard to analyze the health and integrity of the Marketo database visually.
• Implemented various Salesforce Service Cloud processes, working extensively in the customization of the
Service Cloud Console by embedding Visualforce pages in the highlight panel, interaction log, and custom
console components.
• Developed technical configurations and implementation for the Live Agent and service console including the
creation of skills set for pre-chat forms.
• Interacted with various cross-functional, multisite teams including the offshore technical team and Salesforce.com
Premium Tech Support team to coordinate systems requirements and project deliverables.
Education
Master of Science in Information Technology Management